Shipping policy
At Uff Da Sisters, we strive to ensure a seamless and delightful shopping experience for our cherished customers. We offer reliable and efficient shipping services to deliver your favorite Nordic homewares, captivating books, whimsical toys, and stylish lifestyle goods right to your doorstep.
Order Processing Time
Upon placing an order, please allow 2-3 business days for our team to process and pack your items with care. During peak seasons or holidays, processing times may be slightly extended, but we always do our best to get your package ready as soon as possible.
Shipping Options
We offer a range of shipping options to cater to your needs:
- Standard Shipping: Estimated delivery time within the contiguous United States is 3-7 business days.
- Expedited Shipping: If you need your order sooner, choose our expedited shipping option for delivery within 2-3 business days.
- International Shipping: We're delighted to ship internationally! Please allow 7-14 business days for delivery, depending on the destination.
Please note that the delivery times mentioned above are estimates, and actual delivery times may vary due to unforeseen circumstances or regional shipping restrictions.
Order Tracking
To keep you informed every step of the way, we provide tracking information for all shipments. Once your order is processed and shipped, you'll receive an email with tracking details, allowing you to follow your package's journey until it reaches your hands.
Shipping Rates
Shipping rates are calculated based on the weight, size, and destination of your order. The shipping costs will be displayed at checkout, ensuring transparency and no surprises.
Customs and Duties (for International Orders)
For international shipments, customs and duties may apply based on your country's regulations. Please be aware that The Uff Da Sisters is not responsible for any additional customs fees or taxes incurred during the delivery process.
Multiple Shipments
In some cases, your order may be fulfilled by multiple shipments to ensure timely delivery. Rest assured, you won't incur any additional shipping charges in such instances.
Undeliverable Packages
In the event of an undeliverable package due to incorrect shipping details provided by the customer or refusal of delivery, a reshipping fee may apply. We kindly ask you to double-check your shipping information to avoid any inconveniences.
Returns and Exchanges
For information on returns and exchanges, please refer to our dedicated Returns Policy page.
If you have any questions or concerns about our shipping policy or need assistance with your order, don't hesitate to reach out to our friendly customer support team. We are here to make your shopping experience extraordinary!
Last updated: March 7, 2024